Privacy Policy
Our privacy policy page underscores our steadfast commitment to safeguarding your personal information, outlining transparent practices and stringent measures that ensure your confidentiality and trust are paramount at MS Action.
Privacy Policy
1. INTRODUCTION
MS Action GDPR Privacy Policy
Effective Date: 1st November 2023
MS Action ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in compliance with the General Data Protection Regulation (GDPR).
2. Data Controller
MS Action is the data controller for the personal data we collect. If you have any questions regarding this policy or your personal data, you can contact Sara at:
Mailing Address:
MS Action Limited
The Marjorie Collins Centre,
237 Grove Road, Chadwell Heath,
Romford, RM6 4XF
Email Address: info@msaction.org.uk
Phone Number: 0208 531 9216
Collecting Data
3. Personal Data We Collect
We collect and process various types of personal data, which may include but are not limited to:
Name, contact details (email, phone, address)
Personal Medical details
Medical restrictions
Payment information
Feedback and reviews
4. Purpose of Data Collection
We collect and process personal data for the following purposes:
Managing reservations and bookings
Providing tailored services
Sending promotional offers (with consent)
Improving our services and customer experience
Responding to inquiries and feedback
Complying with legal obligations
LEGAL BASIS
5. Personal Data We Collect
Our legal bases for processing personal data include:
Performance of a contract (e.g., fulfilling a purchase order)
Consent (e.g., for marketing communications)
Legal obligations (e.g., tax and accounting requirements)
Legitimate interests (e.g., improving services)
6. Sharing of Personal Data
We may share personal data with:
Third-party service providers (e.g., payment processors)
Marketing and advertising partners (with consent)
Legal and regulatory authorities as required
7. Data retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Data Security
We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access or disclosure.
Your Rights
9. Customers Rights
You have the right to:
Access your personal data
Correct inaccuracies in your personal data
Withdraw consent
Erase your personal data
Restrict or object to processing
Data portability
10. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies. You can manage your preferences through your browser settings.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will be available on our website.
Contact Us
12. Contact Us Details
If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us using the information provided in Section 2.
By continuing to use our services, you consent to the practices outlined in this Privacy Policy.
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